The Viking Craftsman, Inc. is a full service remodeling company that since 2002 has been combining true craftsmanship with personalized service that insures a positive and enjoyable experience. Their success has been measured by the mastery of craftsmanship and through high customer satisfaction. Specializing in additions, kitchens, bathrooms, home theaters, libraries and outdoor living spaces, The Viking Craftsman’s slogan is: ‘remodeling with finesse’.
“Quality is a mindset,” says Owner Morten Antonsen. We keep “massaging” until satisfaction is achieved. Antonsen works with only trusted employees and a few highly skilled subcontractors and does much of the work himself. “I measure success by the mastery of my workmanship and treat a client’s home as my own.”
When customers decide to go with The Viking Craftsman, they get custom-built, one-of-a-kind features. Antonsen creates every drawer and cabinet door in his own shop. “It allows me to control lead time and eliminate errors. The extra work and time is well worth it and can be seen in the end product,” he says.
Clients only deal with Morten Antonsen, the owner of the company, and not a sales person followed by a designer, superintendent, various subs and a separate warranty department.
Morten personally answers his phone and in the unlikely event he does not pick up, he will call back ASAP. He does not screen calls and has no front office person doing it for him.
“Personal service is most important to me,” Antonsen says. “I want every homeowner’s experience to be positive and enjoyable and I promise you - you will never be simply a number.” |
